Skip to main content

Fix Intune Profile Installation Failed during macOS Enrollment

While enrolling the macOS in Intune, you may encounter a warning, “Profile Installation Failed“. Could not obtain the final profile using the Encrypted Profile Service. In this article, I will show you how to resolve this error and provide you with some troubleshooting steps.

When you register macOS devices into Intune, you might end up with several enrollment errors. Thankfully, the Intune portal now shows the device enrollment failures right on the dashboard. This makes it easy to troubleshoot the device enrollment errors.

I recently published a guide on enrolling macOS into Intune, where I covered the steps to enroll macOS devices into Intune using the company portal app. Microsoft Intune supports enrollment on personal and company-owned devices. Only when you enroll your macOS devices in Intune, you can manage them.


Intune Profile Installation Failed during macOS Enrollment


During the macOS enrollment in Intune, while installing the management profile, I encountered the following error “Profile Installation Failed”. Could not obtain the final profile using the Encrypted Profile Service. The credentials within your profile may have expired. Try downloading a new profile.

The Profile Installation Failed error appears when macOS enrollment restrictions are in place or there are existing profiles on the Mac, preventing the installation of a management profile.

Let’s go through the solutions to resolve the profile installation failed errors for macOS enrollment.


Solution 1: Review macOS Enrollment Restrictions in Intune


MacOS enrollment restrictions are one of the most common reasons why the management profile installation fails during macOS enrollment. Intune automatically classifies macOS devices as personally owned and allows you to enroll in macOS. The device enrollment restrictions let you restrict devices from enrolling in Intune based on certain device attributes. If the device restrictions are in place that prevent enrolling macOS in Intune, you cannot enroll the Mac devices.


To review the macOS enrollment restrictions in Intune, use the following steps:


  1. Sign in to Intune admin center.
  2. Go to Devices > Device Enrollment > Enroll Devices.
  3. Select Enrollment device platform restrictions and switch to the MacOS restrictions tab.

http://orphe7.free.fr/forum/viewtopic.php?p=616

http://orphe7.free.fr/forum/viewtopic.php?p=521

http://heroicfantasygames.free.fr/Forum/viewtopic.php?p=124598

http://heroicfantasygames.free.fr/Forum/viewtopic.php?p=86601

http://www.hondaikmciledug.co.id/HRIS/showthread.php?tid=122&pid=127#pid127

https://www.truecrimecollectors.com/showthread.php?tid=6733

http://www.yypf.com/showthread.php?tid=1422

https://www.csoyuncu.net/showthread.php?tid=14405

http://majigi.thedaycorp.kr/bbs/board.php?bo_table=blue_gallery&wr_id=23&sst=wr_datetime&sod=asc&sop=and&page=1&me_code=&me_code=&me_code=

http://-7457.aaad.kr/bbs/board.php?bo_table=inquiry&wr_id=113902

https://www.gasdefence.ru/forum/viewtopic.php?t=106908

https://www.gasdefence.ru/forum/viewtopic.php?t=106901

http://junlinro520.gain.tw/viewthread.php?tid=218760&extra=

http://junlinro520.gain.tw/viewthread.php?tid=180213&extra=

https://www.wolala.love/thread-36657-1-1.html


Your administrator may have created a device restriction to block enrollment of MacOS. If there are multiple restrictions created for devices, you will have to review each restriction one by one and make sure the macOS platform is allowed for enrollment. By default, the restrictions are configured to allow the macOS to be enrolled in Intune, and this is applied to All Users.

When you edit the restriction and go to the properties, you can find out whether the macOS devices are allowed to enroll or they are blocked.


Solution 2: Verify if the Apple MDM Push Certificate is valid


When you enroll iPadOS/iOS devices into Intune, one of the prerequisites is the Apple MDM Push certificate requirement. This certificate is required to manage macOS devices in Microsoft Intune. If the Apple MDM push certificate isn’t configured or if the certificate is expired, you’ll face enrollment issues.

To verify if the MDM push certificate is active and valid, use these steps:


  1. Sign in to Microsoft Intune Admin Center.
  2. Go to Devices > macOS > macOS enrollment.
  3. Select Apple Push MDM Certificate to check the status of the certificate. If the status of the certificate shows as Active, it’s all good. If the certificate shows as expired, you may have to renew it and import it into Intune portal.


Solution 3: Check if the User is assigned an Intune License


If the user who is attempting to enroll the macOS into Intune isn’t assigned an Intune license, the enrollment will fail, and you may not be able to download and install the management profile on macOS devices. You can review the licenses assigned to a user by going to Microsoft 365 admin center > Users > Select the User and review the Licenses and Apps.

It is also critical that the user attempting to enroll macOS into Intune has the necessary permissions. The user will be unable to enroll Macs in Intune without the enrollment permissions.


Solution 4: Delete the existing Profiles on your Mac


When you install a management profile while enrolling Macs in Intune, you gain access to your company apps. As a result, the success of this profile installation is critical. In some cases, the existing profiles may cause issues during the macOS enrollment and result in a profile installation failed error.

You must delete the conflicting management profiles from macOS to resolve the profile installation failed issue. If an existing management profile is impeding enrollment, delete it and re-enroll the Mac device. If that doesn’t work, uninstall the company portal on your MacBook, download a fresh installer, and start the enrollment process again.


Conclusion

I hope the solutions covered in this article will help you resolve the profile installation failed warning during macOS enrollment in Intune. If something else worked for you, please let me know in the comments section.

Comments

Post a Comment

Popular posts from this blog

A Collection of Lesson Plans for Teaching Microsoft Office

These benefits help you train your understudies ventures, for instance, Word, Excel, PowerPoint, OneNote, Access, and Publisher inside the setting of authentic circumstances. visit here for more details : hulu.com/activate https://kunwal.kinja.com/what-youtube-premium-is-and-how-to-sign-up-1842017707?rev=1583132756466 Find exercise plans for simple, focus assessment, or auxiliary school understudies. Some may even be legitimate for fundamental PC classes at the school level. Best of all, most by far of these are free! 01 In any case, Check Your School District's Site  Most educators know whether their school area offers PC capacities instructive projects or exercise plans. https://sites.google.com/site/ecoword016/ http://misha001.booklikes.com/post/2071089/top-office-software-and-apps-for-the-windows-phone https://pastelink.net/1d6b6 Some school region even post free resources on the web, so you can research and perhaps download resources. If you are new to an app
4 comments
Read more

Why You Should Try to Fix Your Computer Problem Yourself

Perhaps the greatest misinterpretation about PCs is that it takes a scientific genius to fix any issue that may appear on one. We're here to reveal to you that fixing your PC is something you can do. Presently, not the slightest bit are we calling down your nearby PC fix individual they're all around an extremely brilliant pack of individuals, for the most part with a ton of instruction and experience. Visit here for more details : mcafee activate In any case, the reality remains that a huge part of the issues that PC clients experience can be by following uninhibitedly accessible counsel on this and different destinations on the web. http://www.bestbuydir.com/hulu-sign-in_213596.html http://www.bestbuydir.com/create-hulu-account_213597.html http://www.bestbuydir.com/activate-hulu_213598.html http://www.bestbuydir.com/Activation-Roku-Code-Link_213600.html http://www.bestbuydir.com/office-setup-and-enter-product-key_213601.html http://www.target-directory.com/norton-i
Post a Comment
Read more

How to Connect your Xbox One to iOS Device ?

Microsoft's devoted Xbox cell phone application is an extraordinary route for players to remain drew in with their gaming companions while in a hurry. Like Sony's PlayStation application, the Xbox application enables clients to buy diversions, share content, see their accomplishments, and send updates to their supporters on Xbox Live. It likewise gives extra devices to review accomplishments, controlling motion picture playback, and getting to social components, for example, profiles and informing, which is all significantly more advantageous than signing onto your reassure or PC to do a similar thing. https://www.direct-directory.com/index.php?p=d https://www.dbsdirectory.com/index.php?p=d   get more information visit here  : www.office.com/setup Everything necessary to oversee your Xbox experience is a tad of tolerance. The procedure for blending your gadgets is presently less demanding than at any other time, so read on for our brisk guide on the most proficient met
16 comments
Read more